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Internal tools / SaaS

Adding fast search and real-time updates to a data-heavy product

Confidential SaaS client

Users needed to search across large, fast-changing datasets, but the existing database-driven search was too slow to be usable.

Result

Search: seconds → <100ms

BackendSearchPerformance

Problem

Search queries hit the primary database directly, competing with production traffic and returning results only after several seconds.

Challenges

  • Search queries hit the primary database directly, competing with production traffic
  • Results took several seconds to return, making search functionally unusable
  • Needed real-time updates without adding operational complexity the team couldn't support long-term

Solution

Introduced a dedicated search index with a sync pipeline keeping it up to date, and added caching for the read-heavy endpoints.

Architecture

  • A dedicated search index kept in sync with the primary data store via a sync pipeline
  • Caching added specifically for the read-heavy endpoints driving the slowdown

Implementation

  • Sync pipeline built to keep the index current without manual reindexing
  • Rolled out alongside the existing database-driven search until the new path was proven

Results

Search response times moved from seconds to sub-100ms, and primary database load dropped enough to defer a planned infrastructure upgrade.

Business impact

Search moved from a seconds-long wait to sub-100ms, and the reduced load on the primary database let the team defer a planned infrastructure upgrade they'd otherwise have paid for sooner.

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